Deedie drove us from her home into NYC so we could fly out of JFK. We were fortunate to have a direct flight from NY to Berlin where our daughter-in-law, Susanne, picked us up at the airport. We drove to their home and opened our suitcase to get out the items we had brought for them. They had gotten several expensive electronic devices from the "Apple Store" that couldn't be shipped overseas so we had brought them in our checked bag. We were horrified to find 2 out of the 3 items missing and our bag obviously gone through. We had expected our bag to be inspected for security reasons but were upset to find $1300 worth of electronics gone! We immediately started making phone calls and going on the internet to find out how to file a complaint. Fortunately, the airport is only 20 minutes away because we ended up having to return to the airport to file the claim in person.
We got the claim filed then returned to the house, re-packed our suitcases into one of the bags, loaded it in the car and set out toward Italy. Our first night on the road was spent in an Austrian town called Garmisch in a lovely little Alpine hotel accessed only by cable car.
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